Compliance is the fundamental premise underlying the Group’s business activities. To that end, The AGC Group Code of Conduct sets forth requirements for all employees in the workplace. The code comprises global requirements of business conduct for all employees to follow regardless of country or region, as well as regional supplements that take into account the differing laws and business customs of respective countries and regions and include items to supplement the global requirements. By the end of May 2016, 13 editions of the AGC Group Code of Conduct had been issued in 19 languages.
The working regulations of each AGC Group company state that a violation of the Group Code of Conduct is grounds for disciplinary action. In addition, if an employee voluntarily reports his or her own Code of Conduct violation, these circumstances will be taken into account when determining disciplinary action.
The contents of Material Issues for CSR activities in the AGC Group (selected through the CSR monitoring framework based on ISO 26000) are related as follows to the respective Code of Conduct Global Requirement items.
(ISO26000: Issue Base)
|Corresponding code of conduct
|Decision-making processes and structures||
|Conditions of work and social protection||
|Health and safety at work||
|Human development and training in the workplace||
|Prevention of pollution||
|Sustainable resource use||
|Climate change mitigation and adaptation||
|Promoting social responsibility in the value chain||
|Protecting consumers’ health and safety||
Three compliance committees in the regions of Europe, North America and Asia including Japan have been established in the AGC Group under the Global Compliance Leader. These compliance committees plan, prepare and implement compliance programs and then monitor their regions’ compliance efforts. Further, Group-wide policies, measures and other matters are discussed at global compliance meetings, and the results are reported to the Board of Directors.
In accordance with guidelines of the compliance reporting system, serious violations of compliance are promptly reported to top management.
The AGC Group has introduced a system in which its employees periodically submit a personal certification to follow the AGC Group Code of Conduct. The goal of the system is to turn the submission of certifications into an opportunity for every single employee to renew their awareness of compliance and take a fresh look at business affairs and the workplace.
The AGC Group has established several varieties of help lines to serve as consultation desks regarding compliance. As a general rule, help lines are set up at each company, while additional, common help lines are established in Europe, North America, China, Japan, South Korea, Thailand, Singapore and Indonesia. In Japan, employees can contact external lawyers.
To encourage employees to use the help lines, the Group protects the anonymity of consultants and strictly forbids any act of retaliation against anyone who makes a report in good faith. When consultants offer their real names, efforts are made to facilitate effective two-way communication and provide feedback on the status and results of handling reported issues.
For the purpose of providing help line contact information, help line numbers are listed in the AGC Group Code of Conduct distributed to all employees. They are also publicized in each country and region through efforts such as placing posters displaying the numbers at each site.
In order to promote the Code of Conduct globally, the AGC Group provides various training opportunities to its employees around the world, and has placed particular emphasis on strengthening compliance training worldwide.
For example, the Group continually implements compliance-related online training (e-learning) in Japan, Europe and North America. The Group also proactively promotes training activities intended to reinforce compliance in each country and region, including classroom training as well as the production of training materials that include illustrations and quizzes, compliance pocket-sized cards, video materials for training and educational posters.
The AGC Group uses surveys to gauge the level of compliance in the workplace and the ease of use of help lines. Survey results are utilized to implement additional necessary measures.
By 2015, compliance surveys had been implemented in Japan, North America, Singapore, the Philippines, Thailand and Indonesia. In the future, the AGC Group plans to promote them in other countries and regions.